Jacob Shultz, Director and Experience Strategist

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Case Studies

See more case studies
Namoi Valley Christian School
Low-Cost, Big-Impact Website Re-skin

A targeted website re-skin helped a small rural school align its digital presence with a refreshed brand, improving clarity, warmth, and next-step momentum without costly rebuilds or operational disruption involved.

Belmont Christian College
Orientation Booklets to Welcome Families with Care

A warm orientation booklet helped new Prep and Kindergarten families feel prepared and cared for, blending practical details with emotional reassurance and reflecting the relational heart of Belmont Christian College from day one.

Latest Articles

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ArticlesJacob Shultz
Introducing Experience Builder™

The initial idea About twelve months ago, I started building a shared language for experience.  If you’ve worked with me, you’ll probably recognise some of it: Jobs, Friction, Moments, Heroes.  I kept watching the same thing happen in workshops with leadership teams. Halfway through, something would click. People would start seeing their own work differently. …

ArticlesJacob Shultz
Who ya gonna call? Jargon Busters!

Nobody sets out to write confusing communication. Yet somehow, parents end up feeling like outsiders in their own child’s education. Here’s why jargon creeps in, and some ideas on how to bust it.