Free for school leaders, admissions & marketing teams
A simple, behaviour-led way to see how your enrolment ecosystem is really working.
The Pulse looks at real, day-to-day behaviours across your school. It surfaces where the enrolment journey is aligned, where it's fragile, and where small changes could have big impact.
Most enrolment issues are not caused by one broken thing. They are caused by hard-to-see patterns that build over time.
In schools with fragile enrolment ecosystems, we often see:
The Pulse is designed for schools ready to look honestly at how things are working in practice. It’s most helpful for:
The Enrolment Ecosystem Pulse tracks real behaviours across three interconnected layers: journey, experience and infrastructure. It doesn't give a single score. Instead, it highlights imbalances, gaps and areas to improve, so you know where to focus next.
Complete the Pulse (5 min)
Design for people
How consistently families experience care, clarity and confidence at key moments.
Align your teams
How clearly the enrolment journey is understood, shared and coordinated across teams.
Power it all
How well your tools, systems and assets support the experience your team is trying to deliver.
A set of behaviour-based responses that reflect what is actually happening across your enrolment ecosystem.
Scores for journey, experience and infrastructure, allowing you to see balance, gaps and misalignment across the ecosystem.
Create a reference point you can return to or repeat over time to measure the health of your enrolment ecosystem.
A clear guide that explains how to read your results, what they do and don't mean, and how to use them with your team.
"... it allowed everything to be put on the table, and for us to examine what we are doing in our enrolment journey, and to be able to focus on what matters, improving the experience of our enquiries so that they can convert to enrolments."
Nick Lawrence
Marketing and Communications Manager
Torrens Valley Christian School
Frequently Asked Questions
It assesses three core layers:
Journey: How clearly your enrolment process is defined, owned and coordinated.
Experience: How consistently and meaningfully families experience your school.
Infrastructure: How well your systems, tools and communications support the journey.
Each layer is scored using observable behaviours, not sentiment.
This isn't a satisfaction tool. It's a window into internal behaviour. It doesn't ask people how they feel, it asks what they do. The Pulse shows where your enrolment ecosystem is consistent, fragile, or dependent on individuals.
The Pulse should sit alongside school-focused sentiment/satisfaction surveys like Yellow Car's Felt Experience Indicator.
Yes! We want as many people to use the Pulse as a tool for understanding the health of their enrolment ecosystem as possible. There is nothing hidden in the 'free' version.
You may decide that you want support in interpreting the results, sharing it with your team, and using it to inform decisions. This is a great opportunity to utilise Bolsta's experience.
Both. Most schools begin with a one-off Pulse to establish a baseline. From there, it can be repeated annually to track capability over time and support long-term improvement across your enrolment journey.
The Enrolment Ecosystem Pulse is designed to be high-impact but low-load. There are only 15 questions, and staff should only need to contribute 5-10 minutes.
Unlike traditional parent satisfaction surveys or marketing reviews, this is a behaviour-led assessment.
Why behaviour matters:
It's more objective. We want to know what is consistently happening in daily practice, not what people hope is happening.
It reduces blame. By focusing on system behaviours, you can identify structural issues without finger-pointing.
It reveals capability. It shows where your team has the habits and tools to succeed, and where they are being set up to fail.
It's segmentable. At scale, a behaviour-led assessment can surface the gaps in perception between leadership, marketing, and admissions teams.
That behavioural framing is deliberate, because behaviour is often a more reliable signal of system health than intention or aspiration.
Free for school leaders, admissions & marketing teams
A healthier enrolment ecosystem starts with seeing how it is behaving today.
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